Appointment Access and SchedulingHow easy was it to schedule an appointment at our practice?Very difficultDifficultNeutralEasyVery EasyHow often were you able to get an appointment within a reasonable timeframe?NeverAlmost neverNeutralSometimesAlwaysStaff InteractionHow would you rate the courtesy and helpfulness of our office staff?UnhelpfulNot very helpfulNeutralHelpfulVery helpfulDo you agree or disagree that our staff addresses concerns promptly and professionally?Strongly disagreeDisagreeNeutralAgreeStrongly agreeProvider Communication and CareDo you agree or disagree that the doctor spent enough time with you during your appointment?Strongly disagreeDisagreeNeutralAgreeStrongly agreeDo you agree or disagree that the doctor explained your diagnosis and treatment options?Strongly disagreeDisagreeNeutralAgreeStrongly agreeHow well did the doctor listen to your concerns?Not at allNot very wellNeutralWellVery wellHow confident do you feel in the medical advice provided by your doctor?Not at allA little confidentNeutralSomewhat confidentVery confidentOverall SatisfactionOverall, how satisfied are you with the care you received at our practice?Strongly unsatisfiedUnsatisfiedNeutralSatisfiedVery SatisfiedAreas for improvementWhat could we do to improve your experience at our practice? Are there any specific aspects of your care that you would like to see improved? Δ
